How to Handle Disputes in a Small Business
The SFC Team
Thursday, 1 June 2023
If you run a small business, you may know by now how much time, effort and money can be spent resolving conflict. It could simply be an unhappy customer complaining about your service or goods. Small business owners usually deal with conflict alone, which can be stressful and tiring. If you own your own business, you must sharpen your communication and conflict resolution skills to avoid wasting resources better spent on helping your business flourish. The reality is conflict is a normal part of your business growth. The more successful you become, the more likely you will encounter it.
In this lesson, we outline how to deal with conflict, conflict resolute swiftly and avoid it in the future.
In this lesson, you will learn:
- How to manage disputes maturely, swiftly and with minimal financial implications.
- Steps to resolving disputes.
- Tips to prevent conflict.
- When and how to escalate disputes to court (UK).
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