How to Handle Disputes in a Small Business

How to Handle Disputes in a Small Business

The SFC Team Thursday, 1 June 2023

If you run a small business, you may know by now how much time, effort and money can be spent resolving conflict. It could simply be an unhappy customer complaining about your service or goods. Small business owners usually deal with conflict alone, which can be stressful and tiring. If you own your own business, you must sharpen your communication and conflict resolution skills to avoid wasting resources better spent on helping your business flourish. The reality is conflict is a normal part of your business growth. The more successful you become, the more likely you will encounter it. 

In this lesson, we outline how to deal with conflict, conflict resolute swiftly and avoid it in the future.

In this lesson, you will learn: 

  • How to manage disputes maturely, swiftly and with minimal financial implications.
  • Steps to resolving disputes.
  • Tips to prevent conflict.
  • When and how to escalate disputes to court (UK).

Login to view this lesson. Not a Professional Member of The Sustainable Fashion Collective?

Find out more here or, click to enjoy our free articles before upgrading

Next Lesson

  • SEO: How understanding search engines can boost your fashion business

    with James Taylor

    You've probably heard the phrase SEO thrown into conversations around marketing, digital content, copywriting, and other online elements of business. But do you know what search engine optimisation really is and how it can improve your business performance?

    In this lesson, SEO expert James Taylor explains how small fashion brands can harness the power of SEO to help them rank higher on search engines like Google. So if you've ever dreamed of seeing your brand at the top of the search page, this is for you.