Responsible Post-Purchase Logistics
Charlie Bradley Ross
Saturday, 1 October 2022
What happens after your customers have bought your clothing is, in many ways, as important as what happens before, as far as environmental impact is concerned. How your garments are cared for, how long they last, and what happens at the end of their usable life can all affect the impact they cause. Of course, it is not always easy to control what your customers do with your products once they have bought them. However, there are some steps you, as a business, can take to encourage them to engage with them in the most sustainable way possible.
In this lesson, we talk you through the things you can do to help your customers use your products sustainably.
In this video, you'll learn:
- About the environmental damage of returns
- How to offer returns in a more sustainable way
- Different methods to implement takeback schemes
- Case studies of brands offering takeback and how they operate
- The questions you need to ask when starting a takeback scheme
- About brands that offer repair schemes
- How to implement a repair scheme
- About brands that are offering refills to reduce waste
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